Our Quality policy
With its two divisions Urgo Medical and Urgo Consumer Healthcare, URGO Group is engaged on a day-to-day with patients, healthcare professionals and the general public.
The Group develops innovative wound dressings to address an increasing need worldwide for the care of chronic wounds, and gives access to responsible healthcare solutions in the areas of first aid, nutritional supplements, sexual hygiene, cold and allergies.
Strength, agility and durability of URGO Group rely on the ability to adjust its quality level to satisfy its customer’s requirements in France and abroad.
Therefore a Quality Charter faithful to our commitments regroups all our activities to insure safety of patients, comfort of use for practitioners, compliance of our activities according to French and international regulation, and satisfaction of our customers, patients, practitioners and partners.
Quality also means offering efficient products to consumers, practitioners and patients. This is why innovation is a key element of our Quality Charter to satisfy present and future customer’s needs.
In a dynamic and changing international environment, URGO Group maintains its ethical approach to ensure to all high-quality products.
URGO Group also promotes team spirit and initiative. As an example for this team spirit, this Charter is a collaborative work of every quality and regulatory managers of our Group and breaks down in 6 points:
- We are the International Partner for Speciality Care and Selfcare,
- We have Ethical Behaviour in our Group and we require the same for our partners,
- We encourage Team Spirit,
- We promote Creativity and Innovation,
- We are Responsive, Efficient and Compliant,
- We are Customer Oriented.